01
The installer is gone.
The loan is not.
The company that sold and installed your system shut down, stopped answering, or filed for bankruptcy — while the monthly payment carried on and nobody will service the equipment.
Signs this is you
- Calls and emails bounce, or go unanswered
- You learned they closed from the news or a neighbor
- Warranty and repair work stalled with nobody to call
- The lender still expects payment as if nothing changed